Where is My Metro Privacy Policy
Effective date: 2026-09-22
1. Scope
This Privacy Policy explains how The Blue Sky International handles information when you use Where is My Metro, including the Android application, its authenticated APIs, and related web services.
2. Information we collect or process
The current website privacy settings identify the following categories for this app:
- Email address
- Name / profile name
- Phone number
- User ID / account identifier
- Authentication/session data
- Precise location
- Approximate location
- Route/station search data
- Offline saved route data
- Submitted route information
- Ticket/current-ticket/travel-history data
- Live-bus searches / Live Bus ID queries
- Diagnostics, network and security logs
- Device or advertising identifiers
- Photos / files
Location may be used for current-station detection and Metro Assistance/navigation functions when you grant permission. Location-dependent functions may not operate if permission is denied.
3. How information is used
Information may be used to create and secure accounts; authenticate sessions; provide route, timetable, ticket, live journey or navigation functions; remember user-selected app settings; respond to support or deletion requests; prevent abuse; diagnose failures; and maintain service security.
4. Data sharing
No categories are currently marked in this site's settings as being shared with third parties. This statement must be kept aligned with the production app and all included SDKs/service providers.
Advertising: The Android app is configured as containing advertising. Advertising SDKs may process identifiers, diagnostics, interaction data, approximate location derived from IP, or other data according to the SDK/provider configuration. The developer must keep this section and the Google Play Data safety form aligned with the advertising SDKs actually included in the production build.
5. Location
This app may request location permission for location-dependent journey features. Location access occurs only when permitted by the device/user and should be limited to the purpose presented in the app.
6. Data security
We use HTTPS/TLS in transit, authenticated API access, access controls, and reasonable technical and organizational safeguards. No method of storage or transmission is guaranteed to be completely secure.
7. Retention and deletion
We retain account and service data only for as long as needed to provide the service, meet legal/security obligations, resolve disputes, and enforce applicable agreements. Users may request deletion of their account and associated personal data using the account deletion page below.
8. Children's privacy
The app is not intended to knowingly collect personal information from children except where the app, its store listing, and applicable consent requirements expressly permit it. If you believe a child has provided personal data improperly, contact us so it can be reviewed.
9. Changes to this policy
We may update this policy when app functionality, APIs, SDKs, legal requirements, or data practices change. The effective date shown above identifies the currently published version.
10. Contact
Developer: The Blue Sky International
Contact person: Bharat Panchal
Mobile: 9991433603
Address: Shop Number 2, Near Indology School, Seenk, Israna, Panipat, Haryana, India (132107)
Privacy contact: skyserverindia@gmail.com
Trademark: Trademark: WHERE IS MY BUS — application references include Class 9 (Application No. 771889), Class 42 (Application No. 7595968), and Class 35 (Application No. 7720720).
Google Play: Where is My Metro